Privacy Policy

Last Updated: 8 Apr 2023

Created: 1 Jan 2023

Upstream respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our website and services.By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

We collect personal information that you voluntarily provide to us when you visit our website, request a quote, sign up for our newsletter, or contact us for any other reason. The information we collect may include, but is not limited to:

  • Name

  • Email address

  • Phone number

  • Address

  • Usage and billing information for your solar energy system

We use this information to provide you with the services and products you request, respond to your inquiries, and send you marketing and promotional materials related to our services.

Information Sharing and Disclosure

We will not sell or rent your personal information to third parties. However, we may share your personal information with third-party service providers in order to:

  • Provide you with our services

  • Process payments

  • Maintain and improve our website

  • Deliver marketing communications

  • Comply with applicable laws and regulations

These service providers are contractually obligated to protect your personal information and use it only for the purposes specified by us.


We take reasonable precautions to protect your personal information from unauthorised access, alteration, disclosure, or destruction. While no method of data transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your personal information.

Your Rights

You have the right to access, update, or delete your personal information held by us. To exercise these rights, please contact us at [email address]. We will respond to your request within a reasonable timeframe, as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:Voltaic Energy Pty Ltd trading as

Upstream Energy
Level 26, 1 Bligh St
Sydney NSW 2000

Phone: +61 2 8226 8616